“Shadow IT Challenges Amplified by Generative AI Adoption”
While employees express an increasing desire for access to Generative Artificial Intelligence (genAI) tools, implementing comprehensive rollout measures may prove a formidable task. The burgeoning demand for AI tools in workplaces has inevitably led to a unique challenge – dealing with Shadow IT. The term Shadow IT refers to hardware or software within an enterprise that is not supported by the organization's central IT department.
As Eric Krapf highlighted on April 19, 2024, the urgency of adopting such AI tools may outpace the planned enterprise rollout. In their zeal to utilize state-of-the-art AI tools, employees might bypass official channels. Result? A veritable Pandora's box of Shadow IT challenges.
But fret not! Solutions are within reach. The key to overcoming Shadow IT is ensuring a smooth, timely, and regulated genAI rollout. A thoughtful approach to integration that considers both employees' needs and an organization's infrastructure can ensure IT harmony is maintained.
What do you think? How can your organization prepare for the influx of genAI tools?
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